Terms of Business
SGS Group collects information in the course of its work in order to be able to provide services to our clients as an recruitment firm. Typically, this information comprises what is included in a standard curriculum vitae/résumé and cover letter, (e.g., name, address, and telephone number, e-mail address, employment history, degrees and other qualifications, languages and other skills). It also may include interview notes, comments from third parties and a record of our contacts with individuals. Our records may derive from information collected directly from the data subject, that is publicly available, as well as information gained from third-party sources. We make every effort to ensure that any information held is accurate and kept as up-to-date as possible. We do not obtain information under false pretences.
As a matter of policy, we do not process sensitive information (e.g., data on racial/ethnic origin, health, sexual orientation, political opinions, criminal records, religious or philosophical beliefs, trade union membership). If such information is processed or transferred, it will only be done when and to the extent legally permitted and, as the case may arise, with the data subject’s explicit and unambiguous consent or when the data subject has made this information public (unless prohibited by applicable law).
To the extent permitted under applicable law, by providing any information to us, the data subject will be deemed to have given explicit consent for us to hold and use such information.
Use and Disclosure of Personal Information
We maintain personal information in our proprietary database. In order to provide a truly international service, our proprietary database is accessible to all SGS Group offices worldwide. Only SGS Group employees or agents may access this database, which is used only for the purposes of candidate search, assessment and related purposes. We review personal information we have in our database to identify individuals to recruit for clients seeking to fill specific positions. (Please visit our web site for more information on our clients, positions and the services we provide.)
Personal information can be used for the purposes of carrying out the tasks related to our candidate search and assessment practices, including, but not limited to, evaluating prospects’ qualifications, contacting potential candidates, verifying information and communicating with clients about a specific position. To carry out these tasks, we inform our clients of the background and skills, as well as other relevant personal information of those individuals who are distinctly qualified to be considered candidates.
SGS Group may also use personal information for quality improvement purposes, such as training and systems maintenance. In the normal course of business, we may also develop and disclose (in an anonymous format) statistical data derived from the personal information we maintain. It is the policy of SGS Group never to disclose personal information to third parties for direct marketing services. Should the policy change, consent from the data subject will be obtained to make such a disclosure.
Where and to whom Personal Information May Be Disclosed
SGS Group may engage third parties to provide specific services, including, but not limited to, auditing for compliance with relevant regulations; and providing legal advice, translations, résumé formatting, back-up and security services and searches, and research and administrative services. Accordingly, for the purposes listed here above or where we believe such disclosure is required by law or to pursue or defend any claim, SGS Group may make personal information available to SGS Group offices, to SGS Group’s clients, as well as to third-party data processors and services providers, existing investors, assignees, acquirers, regulatory and/or administrative authorities, courts, police authorities, arbitrators, experts, adverse parties and/or its advisers worldwide, each of whom may be located in countries that do not adduce the same level of protection of personal information as in an individual’s country of residence, and in particular as in the European Union. [Those persons may also need to disclose or transfer the personal information received from SGS Group to third parties worldwide, again for the purpose mentioned above.] In any case, SGS Group will provide its best efforts to ensure that data transferred or disclosed will remain subject to a security and confidentiality regime comparable to the standards set forth here.
Any individual who might object to his or her personal information being made accessible to all of SGS Group offices worldwide, who wants to be considered for positions only within a specific geographical area, or who wants to object to the transfer of his or her data outside a specific geographical area (and notably the European Economic Area) should inform us of this concern. If this should be the case, we will restrict or terminate accordingly the processing of that individual’s personal information.
SGS Group takes and requires that its service providers and third-party processors also take appropriate technical and organizational measures to protect personal information against accidental or unlawful destruction or accidental loss or alteration, misuse, unauthorized access, disclosure, and against all other unlawful forms of processing as defined by the applicable law of Personal Information under our control (e.g., multiple levels of user authentication, industry standard security).
We may maintain personal information, including as part of the database described above, for such period of time as may be appropriate in connection with the purposes described in this policy, or for legal or regulatory reasons.
Data Subjects’ Requests
In accordance with applicable state or national data privacy legislation, an individual may have the right to contact SGS Group to inquire as to the personal information we may have on him or her and to request a copy thereof. Any individual with a record in our database can also request that we rectify his or her personal information, or remove his or her record from our database and other systems. He or she may also object, at no cost and at any time, against any further use of his or her data for direct marketing purposes. When asked to remove a record from our database, we will retain minimal personal information for the purposes of preventing future contact, of keeping record of the information disclosed to our clients or other legitimate business purposes, and of complying with any legal obligation.
All such requests will be acknowledged and dealt with as quickly as possible in accordance with applicable law.
Individuals will need to provide appropriate confirmation of identity before a request is processed.
An individual may direct any such requests or any questions relating to data privacy to the Data Privacy Officer at the Group office in his or her country of residence. Alternatively, an individual can send an email to firstname.lastname@example.org.
(ANY CV/RESUME SENT TO THIS ADDRESS MAY NOT BE PROCESSED AND MAY BE DISCARDED)
Updating This Policy
SGS Group also reserves the right to use, disclose and otherwise process personal information to comply with any applicable law and regulations.